Last updated: 2026-09-24
This Privacy Policy explains how Ellevix ("we", "us") collects, uses and protects your information when you use our website and services.
Information we collect
- Information you give us — your name, email, phone, company and message when you fill in a contact, appointment, career or support form, chat with us, or subscribe to our newsletter.
- Usage information — basic technical data such as IP address, browser type and pages visited, used to keep the site secure and improve it.
How we use it
- To respond to enquiries, provide quotes and deliver our services
- To schedule and manage appointments
- To provide customer support (tickets and live chat)
- To send our newsletter, only if you subscribed — every email has an unsubscribe link
- To evaluate job applications
AI assistant
Our website chat may use a third-party AI provider to answer questions. Messages you type into the chat are sent to that provider to generate a reply. Please do not share sensitive personal data in the chat.
Sharing
We do not sell your personal data. We share it only with service providers that help us operate (hosting, email delivery, AI provider), under confidentiality obligations, or when required by law.
Retention
We keep personal data only as long as needed for the purposes above, or as required by law.
Your rights
You can ask us to access, correct or delete your personal data at any time by contacting us.
Contact
Questions about this policy? Reach us through the contact page.